Privacy Policy

At Sewjo, we believe in fostering a creative and supportive community, and your privacy is a fundamental part of that.

Our Privacy Policy has been developed in line with privacy principles that prioritize user trust, fairness, and transparency. We are committed to going beyond industry norms to ensure that Sewjo remains a safe and respectful space for creativity, connection, and inspiration.

This Privacy Policy explains how we collect, use, and protect your information, ensuring that you can confidently enjoy and engage with the Sewjo platform.

1. What Information We Collect

Sewjo collects data in the following ways:

• Directly from users when they sign up, create a profile, upload content, or adjust settings.

• Camera & Photo Access
  To help users visually organize their stash, Sewjo allows access to the device’s camera and photo library. This access is used solely for uploading images of fabrics, patterns, or sewing supplies to enhance stash organization and enable features like visual matching and project tracking. Images are only uploaded when the user chooses to do so, and Sewjo does not access or use camera or photo content without user initiation.

• Automatically through app interactions, such as tracking feature usage, IP addresses, and device information.

• From third-party services that users connect with, such as e-commerce platforms, analytics providers, AI tools, and other integrations necessary to enhance app functionality.

• Personal Information: Name, email, profile details, uploaded content (including images, comments, messages, interactions within Circles, and other user-submitted materials), and purchase-related data if provided by the user or obtained through third-party integrations like Shopify.

• Usage Data: Actions taken within the app (e.g., adding stash items, interactions with AI features).

• Transaction Data: If integrated with Shopify or other third-party e-commerce platforms, Sewjo may receive purchase-related data as needed to support features like stash organization and user experience enhancements. Sewjo does not independently track or store purchase history unless provided by the user or through these integrations.

2. How We Use Your Data

Sewjo retains user data for as long as necessary to provide services and comply with legal obligations. If a user deletes their account, Sewjo will remove personal data within 30 days, except when required by law to retain certain records.

• To provide and improve Sewjo’s services.

• To personalize content and recommendations.

• To analyze usage patterns and optimize app functionality.

• In the future, to tailor advertising and promotional content.

Sewjo deletes personal user data within 30 days of account deletion unless legal or business obligations require longer retention. Examples include:

• Transaction Data (kept for tax & financial records).

• Security & Fraud Prevention Logs (retained to protect Sewjo and its users).

• Legal Compliance Records (retained to comply with applicable laws).

3. Data Sharing & Third Parties

• Sewjo does not sell user data.

• Third-party integrations (e.g., Shopify, AI tools, analytics providers) may require limited data sharing for service functionality.

• Sewjo does not process or store payment details. If users make purchases through Shopify or other integrated platforms, all transactions are handled by third-party payment processors, which have their own privacy policies and security measures. Sewjo is not responsible for third-party payment processing errors or security breaches.

• Sewjo only shares the minimum necessary data with third-party services to support app functionality. While we work with trusted providers, Sewjo is not responsible for third-party security practices, policies, or data breaches. Users interacting with third-party services should review those providers' privacy policies before connecting accounts.

4. Cookies & Tracking

• Sewjo may use cookies and tracking technologies to enhance user experience, analyze app performance, and personalize content.

• Users will be notified if significant changes occur.

5. User Rights & Data Protection

1. Users have the following rights regarding their data:

   • Access & Correction – Users can view and edit their personal data in account settings.

   • Data Portability – Users can request an export of their stored data.

   • Restriction of Processing – Users can request limitations on how their data is used.

   • Account Deletion – Users can delete their account, and their personal data will be removed within 30 days, except where legally required to retain it.

2. Sewjo follows industry-standard security practices to protect user data. However, no online service is entirely secure, and we cannot guarantee absolute protection against cyberattacks or unauthorized access.

3. In the event of a data breach, Sewjo will notify affected users if required by law, but Sewjo is not responsible for any damages resulting from breaches beyond our control.

6. Changes to This Policy

• Sewjo reserves the right to update this Privacy Policy.

• Users will be notified of significant changes affecting their privacy rights.

By using Sewjo, you agree to these Privacy Policy. If you have any questions, contact us at hi@sewjo.app.

Last Updated: [March 22, 2025]